Hot out of the oven: New improved inflight menu!

Creamy chicken and mushroom casserole with roasted vegetables

For many of us, it’s food that makes the flight. Whether you’re on your way to a well-deserved break in a fabulous sunny destination or bracing yourself for a return to British weather, we understand how important it is that you have something hot, tasty and comforting to tuck into.

About this time last year, we reviewed all of our customer service questionnaires and undertook an intensive research project. Our aim was to discover what you thought of our menu and what you felt we should improve. We also consulted expert professional chefs and product suppliers to bring new pizzazz to our inflight meals. After roadtesting our new recipes onboard, the work culminated in the launch of a brand new menu which included lots of fresh leafy salads, flavoursome hot dishes and a variety of café style snack and drink options.

Since the new menu was introduced we’ve been listening closely to your views – and certainly, you’ve not been shy about sharing! As a result of your comments, we’ve made a number of small tweaks and also some more substantial changes to our inflight offering. As you may have read in September, by popular demand we reinstated the traditional hot breakfast option onboard our scheduled flights, with grilled Cumberland sausage, back bacon, scrambled egg, button mushrooms and baked beans to delight your tastebuds in the mornings.

This month, again according to your feedback, we’ve changed the hot lunch option. On our outbound scheduled flights you can pre-book a deliciously creamy chicken and mushroom casserole with root vegetables, accompanied by a fresh leaf salad, focaccia bread and mouth-watering chocolate profiteroles. The vegetarian hot lunch is now a delectable spiced vegetarian tagine, a Moroccan-style dish which also appears in our dinner menu, accompanied by leaf salad with balsamic dressing, lemon and mint cous cous, flat bread and yummy chocolate profiteroles for desert.

Our inbound flights now offer a hearty beef, rosemary and mushroom casserole with root vegetables, a leaf salad and balsamic dressing, focaccia bread on the side and glazed apple tart to finish. The vegetarian option swaps the casserole for a scrumptious 4 cheese tortolloni pasta dish with tomato and basil sauce, and includes the same sides and dessert. If you’re about to fly and haven’t pre-booked your meal don’t worry, you can order your meal up to 24 hours before departure.

We welcome your feedback on these changes and your suggestions for new dishes or amendments to the current menu. Every blog comment, Facebook post and Twitter tweet is passed on to our customer services and inflight catering teams – simply add your views below!

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About the Author:

Catrionna is the social media & content manager for Monarch Airlines and an editor of the Monarch blog. A keen traveller, she loves exploring destinations on the Monarch scheduled network and especially loves Spain and Italy.

26 Comments + Add Comment

  • Hi Catrionna,

    We’ll be flying with you on the 31st August 2012 to Sandford at 0815 in the morning. What can we expect for the in-flight meals? Are we able to book our baggage in the night before at the airport, so it is one less thing to worry about on the day of the flight?

    • Hi there, you’ll receive a lunch meal and snack service on your outbound flight as it’s an early flight. On your way home you’ll be served a breakfast and lunch. We don’t have a twilight check in facility, but our check in desks open three hours prior to departure if that helps?

  • Hi Catriona
    We have flown back from Faro Portugal a couple of days ago and am pleased to report a vast improvement in both breakfast & lunchtime meals.It seems your catering department were listening after all so thank you to you all. Just a small criticism though – please can you add some butter for the lunchtime roll (even if we have to forego the little box the cheese is packaged in)

    Thanks again
    Richard

    • Hi Richard, that’s great to hear. Thanks for taking the time to post – I’ve passed your comments on to our inflight catering team as well.

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  • Sad to see the end of meal trays & the intro of Monarch meals in a box. However, the breakfast remains very good. You only get one spoon though- u need 2 ( yoghurt & drink) or spoon+ stirer.
    Evening meal not as good. Have you tried to open those boxes? almost impossible. I don’t regard a box of lettuce leaves as a salad !! Please add a few peppers & maybe tomato. It’s still nice to be able to buy hot meals rather than sandwiches, but the meal in a box is not as good as the old tray meals.

    • Hi Andy, thanks for your comments. I wasn’t aware the box was posing a problem. I’ve passed on your feedback to our in-flight catering team, who’ll speak to our supplier about this. Thanks again for taking the time to leave a message.

  • Flew back from Alicante on the 4th January and had a lovely hot breakfast before the seat belt sign had even gone off after take-off – very impressed!

    • Hi Christine, thanks for sharing your feedback. It’s lovely to hear you enjoyed your meal and it certainly sounds like the service was efficient! I’ll pass that on to our cabin crew managers and I hope we’ll see you onboard again with us soon.

  • hi catrionna
    i would like to thankyou for lisening, 10 out of 10 for bringing back proper food back to monarch flights
    the new menus look and sound tasty, we will be booking meals for our forth coming flight to alicante i have to say the other menus where indeed poor standard and gave monarch a poor name which was a shame as monarch is the best airline to fly with. like i said 10 out 10 give yourself a blue peter badge, lol
    steven stott.

    • Hi Steven, that made me chuckle! I’m glad you like the tasty new menu. Thanks for the feedback, I’ve passed this on to our in-flight catering team.

  • Hi
    This is the 1st time that i have booked with Monarch to fly to Orlando. We have booked Premium. Am i able to manage my booking online ? and when will i be able to pre book our seats ? (one of our party is 6ft 6 .. so i want to book the best we can for the long flight.
    Thanks
    Jayne

    • Hi Jayne, thanks for choosing to fly with us! Unfortunately you can’t manage your booking online because you’re taking a charter flight. As you are in the premium cabin you’re automatically allocated extra legroom seats. If you’d like to discuss your options, our sales support team can be reached on 0871 225 3555 (10p per min plus network extras). I hope this helps and you have a great flight and a fantastic holiday!

  • Just come back from Alicante we flew at 1525 from Manchester on November 12th the food we got was loads of lettuce 3 small tomatoes some chicken and a little cheese also some kind of ciabatta bread warm plus chocolate mousse it was awful. coming back we flew at 1155am we had a breakfast which was just as bad. We have always had meals on flights before and been satisfied but this will be the last time we book one, My friend and i have both been ill. We have been flying with Monarch at least twice a year for 16 years.

    • Hi Judith, it’s always lovely to hear from our frequent fliers so thanks for your post. I’m sorry you feel the meal wasn’t up to standard today and I don’t think I’d enjoy warm chocolate mousse much either. I’ve passed on your feedback to our inflight catering team who will look into this further. Thanks for letting us know.

  • If only an all day breakfart!!! I love brekkie and would go for it every trip!!!!
    Dont usually eat on trips to family in Alicante but do on trips to Tenerife. Sounds good!!

  • Look like a great menu and the new breakfast is already making my mouth water!! Could you review the timings for MON6383 for the meals. We leave our hotel at 4am, check in at 7am and take off at 9am. We then get served chicken curry at 11am!! I would think for most of us the above breakfast would be more enjoyable!!

    Or at least anything different to the usual chicken curry!!! After spending weeks eating curry or similar dishes it would be lovely to have something not curry.

    • Hi Iain, I’ve passed your feedback on to inflight catering. It doesn’t sound ideal to be getting chicken curry so early! Thanks.

      • Thanks….let’s hope for a nice Cumberland sausage and more for breakfast!

  • I fully understand why airlines charge extra for peak time flights, but I do think airlines are much too greedy. I go to Lanzarote a couple times a year. I can fly out on 8th March for £156, but next summer I have to fly out on 9th Aug, and as of today cost is £305. These prices are before extras such as luggage. I also think charging £19 each way for 20kgs luggage per person is extortionate.
    Can you also explain the following. last Aug I had the opportunity to stay for another week. I tried to book a single ticket back from Lanzarote on 1st Sept. The cost was over £500!

    • Hi Jean, it’s actually quite difficult to explain how airline pricing works and every company uses a slightly different system. Basically prices change due to the season, demand and to some extent how competitors are setting their prices. We do our best to make sure our seats are priced reasonably and profitably at the same time and it’s quite a tricky balance. Late bookings during the summer are rarely inexpensive as the flights are more likely to be close to capacity at that time of year. I hope this helps.

  • Hi Catrionna

    I am pleased to hear of these changes and loof forward to sampoling them – unfortunately it wont be till March as you dont fly to Faro over the winter from Luton
    Richard

    • Hi Richard, thanks for your comment. I hope once March rolls around you’ll have the chance to enjoy our new menu options and perhaps come back to the blog to let us know what you think. All the best.

  • Well done Monarch you listened , but did more changed the menu, we like flying with you but when we booked our holiday with you to Tenerife earlier this month the only small criticsm we had was the inflight meal, keep up the good work and excellent service. Well done!

    • Hi Stephen, thanks so much. I’ve passed your feedback on to our inflight catering team as I know this will put a smile on several faces. All the best!

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