When it comes to Monarch, there are a few core values we will always stand by. One of these is working hard on delivering the best customer experience we can – including doing everything in our power to ensure that your flight takes off and lands on time.
Sometimes factors outside of our control, including things such as weather or ATC (Air Traffic Control) slots and strikes mean that sometimes a scheduled departure or arrival on time is not always possible.
However, we continue to invest a significant amount of time, analysis and resource to enable us to make operational decisions that have progressively improved our OTP and we are happy to see that our efforts have paid off!
So much so that we were recently named as the UK’s most punctual airline for 2015, according to the latest report from OAG (you can download the report here)!
As well as being rated top among UK airlines, Monarch ranked 14th among the world’s top airlines with an average on time performance (OTP) of 88.18%. We are happy to report that we have improved our ranking from last year: in 2014 we were ranked 18th in the world, with an average on time performance on 86.9%.
OAG’s Punctuality League 2015 is the industry’s most recognised annual ranking of on-time performance for airlines and airports. From a database of more than 50 million flight records, and incorporating data from its flight view flight status database, OAG produces the annual benchmarking report. The rankings take into consideration ‘mainline’ carriers, as well as low-cost carriers and regional airlines.
We are looking forward to a 2016 of travels and adventures, and to welcoming you on-board one of our flights soon!