Have you flown on our new ergonomic seats yet? Everyone is talking about them and we are really proud of the feedback we’ve had so far from our customers. Share our infographic below and read all about the exciting changes we’ve made! We’re rolling out seats with: entertainment tailored by you, a comfortable ergonomic design and no one leaning back in to your personal space!

seats-infographic-6

 

Let us know what you think, what is the most interesting fact you’ve learnt from this? Find out more about the seats here: http://bit.ly/Eseats

To embed the Infographic. Simply copy and paste the following HTML code:

<a href=”http://dev-monarch.wp-sites.co.uk/wp-content/uploads/seats-infographic-61.jpg”
title=”Say hello to new ergonomic, slim new onboard Monarch seats!”>
<img src=”http://dev-monarch.wp-sites.co.uk/say-hello-to-new-ergonomic-slim-new-onboard-seats/”
alt=”Monarch onboard seats” />
</a>

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38 COMMENTS

  1. You are quite right about passengers talking about the new seats the people on my plane were all saying how uncomfortable they were.
    On a 4 hour flight to Lanzarote you notice the lack of back support and are glad to get off the plane,hope we have the old seats on our next booked flight.
    These new seats will make me look elsewhere for flights.
    Can only give 1 out of 10 for comfort and width.

    • Hi Keith, we’ve had lots of mixed reviews and mainly positive. We’re now using the upgraded model after customer feedback during our trial flights. We have added more padding and cushioning to the seat. When did you try the seats? The new seats are designed to give you more room between each seat too. Thank you for your feedback and I’ll pass it on to the team.

  2. Is this closed for comments now as one I added a few days ago didn’t come up and it wasn’t anything horrid!

  3. The most UNcomfortable seat I have ever flown in. I think your ergo test team must all have been fit young people. I am now neither of these, but I have been flying since 1963 and have a great deal of experience of seats on aircraft. If you are going to roll these out on flights longer than 2hrs 30mins, I will be going to another airline (unfortunately as I would prefer to travel with Monarch).

  4. What a great idea, I hate the ‘recliners’ on a short economy flight, they really spoil the person seated behind’s experience for no real benefit to themselves. Much rather have the extra leg room seats (that’s why I always try and use Monarch in short haul) now the bonus wriggle room of the arms being able to be completely stowed.
    Can you tell me if these will be available on the scheduled LGW to DAL flights this summer?
    thanks

  5. I travel very frequently on Monarch and am an Advantage customer. I have found the new seats very very uncomfortable. For a two hour flight they might be ok but when you are regularly doing 4.5 hours to 5.00 hours on a flight to Larnaca they are so uncomfortable. I had forgotten just how bad the new seats were until I flew back from Larnaca about eight days ago on a flight that had the old style seats. What absolute bliss!! You were able to sleep in comfort unlike on the new seats where sleep is impossible.
    Dreadful, dreadful, dreadful!!! If you were overweight I am not sure you would be able to fit into the seat as the arms cannot be lifted
    Whoever designed and agreed the seats were comfortable needs to lose their job! I always pay for extra leg room surely we are entitled to some comfort!! The seats are not wide enough and they are not long enough. What a total waste of money for Monarch. I shall certainly be looking round at other airlines even if I have to pay extra money for the flight. Comfort is of the essence.

    • Hi Kathy, thanks for your feedback sorry to hear you weren’t keen on the new seats. We’ve had some excellent scores on the feedback so I am sad to hear you don’t agree. Many Monarch staff have flown on the seats and given feedback on things they’d like altered which has meant different versions of the seats have been released. We’re now using the upgraded model after customer feedback during our trial flights. We have added more padding and cushioning to the seat. When did you try the seats? The new seats are designed to give you more room between each seat too. Thank you for your feedback.

  6. Hi There I travel with Monarch at least 11 times a year and am looking forward to trying these seats out that being they are on the Alicante flights the main problem i have is that the seat belt are very short could you look into improving the size of these as well Really looking forward to your response

    • We’re now using the upgraded model after customer feedback during our trial flights, can I ask what you meant by sizing? Are the seats too large? We have added more padding and cushioning to the seat so hopefully you found them comfy to sit in. When did you try the seats? The new seats are designed to give you more room between each seat too. Thank you for your comments.

  7. It says that the tablet holder is for 10.1″ tablets. Won’t the 7″ tablets fit then? Also will there be a screen to tell you where the plane is , how fast it is going and how l high it is flying?

    • Hi Laura, we will not be introducing screens as the majority of feedback showed customers did not use them. With MPlayer a customer can choose exactly what they want to watch. In the past few years, we’ve seen a huge increase in the number of smartphones and tablets brought onboard. This change in customer behaviour has presented Monarch with a really interesting opportunity – to give customers access to inflight entertainment, direct to their own device. It’s simple; customers need to download the app for free before they go on their Monarch flight. When the pilot switches off the fasten seatbelt sign, the cabin crew switch on MPlayer servers onboard selected aircraft. Customers only need to open up their MPlayer app, on their smartphone or tablet, and turn on Wi-Fi to access an array of TV shows, films, music and publications. There’s a mixture of free entertainment and you can also unlock premium media for £3.99 using a debit or credit card, simply entering the payment details whilst onboard. The 7″ do fit, as do smartphones and other tablets. I hope that helps! Hannah

  8. Are these new seats on all of your EU based aircraft?

    More specifically flights into spain, LEMG and LEIB

    Regards

    • Hi John, they’re not available on all our aircraft as yet. We’re sending text messages at the moment whilst it’s limited to the passengers who will have it on their flight. The text’s are being sent the day before to remind you to download the app. I’m sorry Mplayer isn’t available on the two specific aircraft registrations you’ve asked about.

    • Hi Graham,

      Sorry to cause any surprise. We have a new spam filter just to ensure any spam comments don’t get posted and it will take a few hours to go through. The comments will reappear soon. In the meantime if there’s anything I can help with please do let me know? You can email me at social.media1@Monarch.co.uk

      Thanks,
      Hannah

  9. Flew on aircraft with these seats for the first time last week and have to say I loved them. For me, a sufferer of claustrophobia, it is daunting enough to fly but I used to really struggle when the person in front reclined their seat (often almost immediately the seat belt signs were off!) so I’m delighted with these. Found them extremely comfortable too and very spacious…..well done Monarch!

  10. Will these seats be rolled out to sanford / Longhaul routes?? i think it’s about time airlines understood about problems caused with people reclining in such a small space..if these seats are going to be on longhaul flights we will definitely use Monarch a lot more!

  11. Love the new seats – seem to give you much more room as intended and great that you don’t have someone’s reclined seat in your face. Can live with the plastic covering. Mild criticism in that you can’t really store much behind the stretched elastic on the seat in front – newspapers, magazines – when combined with the three inflight brochures/mag anything extra just falls out. Also, my wife – who always gets stuck in the middle seat (chauvism rules, ok?)tells me the arm rests are simply not long enough.

    Otherwise big improvement on the older ones! :)

  12. I was fortunate enough to fly to Sharm el Sheik on one of the newly fitted out aircraft in May 14.
    I found the new seating to be excellent and very comfortable. The additional space created was most welcome as I am of a portly disposition and the withdrawal of the recline function a massive bonus – I have had drinks dumped in my lap on more than one occasion by what can only be described as chavs (and not necessarily young ones) jerking a seat backwards without even a courtesy ‘May I?’ I found it quite amusing to watch as they fumbled around and then moan when the realised there wasn’t a recline button :)
    The seats themselves are a faux leather which is much better than the cloth ones on most budget airlines which over time retain the shape, odour and detritus of the previous occupant.
    The new seats are cool to the touch and the fully retractable armrests make the space much more user friendly. Leather would have been the icing on the cake but I can see the cost vs benefit argument of not having them.
    As for the new tablet holders, what innovation! I have never been a fan of IFE, using small almost unwatchable drop down screens at strategic locations (in the most distant or awkward position to where I was sitting) and with the constant drone of the aircraft and incessant passenger (and their children’s) noise, this has made watching almost unbearable on most occasions and downright stressful on others. This is not the best start or end to my holiday.
    The fact that I can have my tablet at a good height to watch, enjoy good HD quality viewing and use my noise cancelling headphones, makes the experience so much more relaxing. I also don’t have the tray table down for the whole flight too.
    Well done Monarch for taking this approach. Thank you for listening to your customers, unfortunately you won’t please them all, but keep up the good work – I for one support your initiatives.

  13. These seats look fab! And there good for when you have iPads andd tablets. Before I have seen these seats… I thought that Jet2.coms seats was good., But now I have changed my mind! But… Does these seats have pull out cup holders like they have on Jet2.com? Well done any way Monarch! :-) I look foward to sit on one of these new seats!

    • In the past few years, we’ve seen a huge increase in the number of smartphones and tablets brought onboard. This change in customer behaviour has presented Monarch with a really interesting opportunity – to give customers access to inflight entertainment, direct to their own device. It’s simple; customers need to download the app for free before they go on their Monarch flight. When the pilot switches off the fasten seatbelt sign, the cabin crew switch on MPlayer servers onboard selected aircraft. Customers only need to open up their MPlayer app, on their smartphone or tablet, and turn on Wi-Fi to access an array of TV shows, films, music and publications. There’s a mixture of free entertainment and you can also unlock premium media for £3.99 using a debit or credit card, simply entering the payment details whilst onboard. Really hope you’re excited to try them out.

  14. Good Evening,
    Could you tell me if you still get the tablet holder in from of you in row 1? also whats the best way to find out if the aircraft your travelling on has the new seats?

    • Hi Neil,

      Row 1 does not have the tablet holder. However I recently flew to Lanzarote in the front row (lucky me!) and there is a great amount of personal space. It’s also good to mention here that emergency exit seats have fixed arm rests as they have lap tables for customers to use. It’s always best to double check what is available on the seat you are potentially booking as one of our advisors can ensure what you’re looking for is available to avoid disappointment.

  15. I’m afraid I didn’t find the new seats that comfortable although just about ok on the 2 hours 15min flight I went on – I don’t think I could have stood them much longer ie on one of your longer flights. The armrests are also very flimsy with some rough edges on the underside. Love the expression “entertainment tailored by you” which I translate as ‘we didn’t want to pay any extra and have our planes fitted with IFE’ – it is possible to have both you know! I like the idea of non reclining but just wish they were more comfortable and had decent fabric or leather rather than the plastic. I also recently flew on one of your second hand, just purchased A321’s which had grey leather Recaros – a far better solution in my opinion and a pity you tried to invent the wheel as I regard these as the best for the budget airlines.

    • Hi Dave,

      Thanks for your feedback and for taking the time to comment. We went through many stages of testing for comfort and therefore I am sorry to hear you didn’t find the seats comfy. Really glad to hear you found some positive aspects of our seats. Did you find the infographic useful?

      I will pass these comments on to our design team so they can add to all comments we collect linked to the new seats onboard.

  16. Hi Anne,

    Thanks for your comment. No your glasses don’t need changing (that reply did make me smile), I was combining his 2 comments in to one reply. I have edited the response in case others are mislead, sorry about that.

    The holder can also fit mobile phones to watch entertainment. I will pass on your comments of a screen with aircraft route and height.

    Many thanks, Hannah

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