Monarch Blog

The latest news, travel tips and behind-the-scenes action from Monarch Airlines

Browsing articles in "Behind the Scenes"
Oct 15 2014 / Behind the Scenes

Making kids happy – it’s all part of the service

Vinnie

It’s not every day parents are able to combine a holiday with an exciting educational experience, but one Monarch flight provided a once-in-a-lifetime event for a Leeds-based family. Travelling from Leeds Bradford to Tenerife in September, Elizabeth and her children Eve (8) and Vinnie (4) set off for what would be a particularly memorable flight. They were particularly impressed […]

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Sep 17 2014 / Behind the Scenes

What lead to this celebrating selfie on a flight to Cyprus?

Cabin Crew celebrating on a cyprus break

We carry millions of customers every year to holidays, special occasions, hen and stag parties and all kinds of fun celebrations. On one recent flight, our cabin crew really got into the celebratory spirit with customers, going so far as to sport a fake moustache as she served drinks to the party! What happens onboard, normally stays onboard, to borrow […]

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Sep 4 2014 / Behind the Scenes

Supporting 7 year old Grace to make her family holiday dream come true

Grace

A happy customer called Emma- who had not been abroad in 4 years due to the worry of travelling with her disabled child- recently shared a photo on Facebook to share her touching story with us. Emma recently travelled to Palma from Birmingham airport with all of her family, including Grace her 7 year-old who has a rare chromosome […]

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Aug 20 2014 / Behind the Scenes

Here’s some insider knowledge about our new inflight entertainment MPlayer

iPad Screen Shot

Did you join our Mobile Manager John & Social Media Executive Hannah for a live chat yesterday? In case you missed it, here’s all the expert answers.

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Aug 18 2014 / Behind the Scenes

Questions about MPlayer? Join us tomorrow and ask the experts!

MPlayer inflight entertainment

Join our Mobile Manager John & Social Media Executive Hannah for a LIVE TWITTER CHAT about our new inflight entertainment MPlayer.  Here at Monarch we’ve been learning lots about our customers and listening to feedback. Moving with our customer needs we’ve seen that most customers bring their own device with content that they’d love to watch onboard. So we’ve designed […]

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Aug 14 2014 / Behind the Scenes

Interview: How complex is setting up a flights schedule?

Where do Monarch fly to? Which destinations?

My name is Hannah and I work in the social media team for Monarch. We have had a few questions about how Monarch put together a flight schedule and why we have delayed the schedule for our Summer 15 flights. So, I’ve gone straight to the man who knows, our Head of Network Development- Marjan Schöke to get his […]

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Aug 4 2014 / Behind the Scenes

Air rage – how Monarch is reducing alcohol-fuelled incidents

Crew

Air rage – how Monarch is reducing alcohol-fuelled incidents’ Our Cabin Crew Regional Manager for Gatwick, Jane Goodchild explains that customer comfort, enjoyment and of course safety are at the top of her list when it comes to flying.  “Of course, we want people to enjoy their holiday but the strong message is that we want all our customers to have an […]

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Jul 8 2014 / Behind the Scenes

Happy 75th Birthday to Birmingham Airport!

Monarch Airlines inflight service 1968

As Birmingham International Airport celebrates its 75th birthday today, a very impressive milestone, we’d like congratulate our colleagues for their success and take a look back at our long friendship. We’ve been flying from Birmingham International Airport since we were founded, back in 1968 – some 46 years! In the mid-90s, we based an aircraft there to service our chartered operations. In […]

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Jun 11 2014 / Behind the Scenes

Tunisian Travels

Tunisia

  I was recently lucky enough to get on one of the first flights to Tunisia from Manchester – one of Monarch’s new routes for summer 2014.  I’ve never been to Tunisia before, but as a fan of that part of the world and North African cuisine I was particularly excited. After an early start in Manchester and a […]

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Celebrating 25 years of service of the A300-605R

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In what will be an emotional day for many of us at Monarch Airlines, our last Airbus A300 will be given a fond farewell on Sunday 13 April, with a final commercial flight from London Gatwick Airport to Birmingham Airport. Weather permitting, the flight will incorporate a 1,000 foot flyby at Manchester Airport, straight down runway 5L/23R. In a […]

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